Returns & Exchanges
At General Pants Co., we want you to love your new gear; if you're not 100% satisfied, you can return your items within 30 days for a refund or exchange. Items must be in original condition with tags attached and proof of purchase provided.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all labels and hygiene stickers are intact to qualify for a return.
Drop Off Your Parcel
Print your prepaid shipping label, attach it to the front of your package, and drop it off at any authorized post office or collection point.
Receive Your Refund
Once our warehouse team receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing